SMS Messaging Terms & Conditions — falecomigo.ai
Last updated: 23/07/2026 · Version 1.0
Data controller: ESELLR.AI LTDA — CNPJ 61.227.829/0001-16
Contact: contato@falecomigo.ai · +55 11 4371-5300
Data Protection Officer: Paulo Henrique Rodrigues — paulinho@falecomigo.ai
These Terms & Conditions govern the text messaging (SMS) program of falecomigo.ai (ESELLR.AI LTDA). By opting in to receive SMS messages, you confirm that you have read, understood and agree with these terms.
1. Messaging program summary
| Item | Detail |
|---|---|
| Program name | falecomigo.ai — support and communications |
| Description | Messages related to support, request status and authorized campaigns or notices |
| Frequency | Message frequency may vary |
| Rates | Message and data rates may apply according to your carrier’s plan |
| Cancel (opt-out) | Reply SAIR or STOP |
| Help | Reply AJUDA or HELP |
| Support | contato@falecomigo.ai |
2. Consent (opt-in)
By providing your phone number and opting in to receive messages, you agree to receive SMS communications from falecomigo.ai. Consent is free, specific and informed, and is not a condition for the purchase of any goods or services.
3. Cancellation — reply STOP
You can cancel at any time by replying SAIR or STOP to any message. After cancellation, we will send a single confirmation message and you will stop receiving messages, unless you opt in again.
4. Help — reply HELP
For help at any time, reply AJUDA or HELP, or contact us at contato@falecomigo.ai or +55 11 4371-5300.
5. Frequency and costs
Message frequency may vary depending on your interaction with falecomigo.ai. Message and data rates may apply according to your carrier’s plan. falecomigo.ai is not responsible for delays or delivery failures caused by the mobile carrier.
6. Privacy and data use
Your mobile phone numbers and consent (opt-in) data are not shared, sold, rented or transferred to third parties or affiliates for marketing or promotional purposes under any circumstances. This data is used exclusively to send the communications you have consented to.
For details on the processing of personal data, see our Privacy Policy at falecomigo.ai/politica-de-privacidade. This practice complies with the Brazilian General Data Protection Law (LGPD — Law No. 13.709/2018).